SaaS platform for customer interactions that digitally transforms millions of connections between businesses and their customers. With Lightico, sales and service agents can instantly collect customer documents, eSignatures, payments, and verify ID in real-time––straight from customers’ cell phones. Hundreds of enterprise businesses rely on Lightico to accelerate sales cycles and service their customers effortlessly, earning the consumer trust and loyalty that translates to higher profits.
Lightico’s digital interaction platform is the single solution for instant, secure customer engagement. Set automated workflows with core functionality to complete every step of customer interactions. Weave together secure signatures, document collection, ID&V, payment and more into easy workflows that customers can complete from their mobile phone. Lightico’s APIs allow functionality to be integrated seamlessly into core business systems like Salesforce or call centers and websites for quick to time value and cross-company scalability.
Banking, Lending, Insurance and Telco – secure and streamlined digital customer interactions. Customer onboarding, servicing and sales. Enable customers to complete all regulated transactions with swipes of their fingers on their mobile – no emails, retail visits or apps. Improves conversion rates, slashes turnaround times and boosts customers satisfaction. Typically used from call centers to improve first call resolution, slash handle time. Used for retail locations to simplify and digitize service and sales. Used in website, IVRs and apps to add self-serve functionality for secure transactions improving operational efficiency.
BT, EE, Capital One, GSK, Westlake Financial, Amdocs, Nice, Salesforce